About Carats

At Carats, our aim is to open people’s eyes to the vast possibilities of design. We take our inspiration from nature, architecture, and life all around us to create our collections or to translate your requirements into reality.

We are proud of our distinctive style. Whether you are looking for bold, colourful and conceptual design or something more subtle, traditional or elegant, the Carats signature is evident. The result is always the same – strong, stunning pieces of jewellery that is a break away from the stale, staid products that can be found in so many other stores.

Our jewellers have been trained in the finest tradition of English jewellery design and have refined the skills and techniques passed down through many generations and reinvented them with a unique New Zealand flavour. We guarantee all our pieces are intricately crafted and finished to the highest standards. Nothing you see here is computer generated virtual stock.

Your Price Range

At Carats we understand everyone is different and one mould doesn’t fit all, the same goes for jewellery and budgets. This is where we aim to work closely with you on your requirements and budgets and create the best piece of jewellery without compromising on quality.

Insurance Claims

In the tragic event you may need to replace lost, stolen or damaged jewellery you can rely on Carats to provide excellent service with your jewellery replacement. We work closely with you and your insurance company to ensure your jewellery is replaced to your satisfaction, part of that service includes designing new and bespoke jewellery, or selecting one of the many pieces we have designed in our collections.

Valuations

We use two of Auckland’s leading and most recognised independent valuation companies Gemlab and Jewellery Valuers Company. We are also happy to arrange valuations for jewellery not purchased at Carats to ensure all your jewellery is covered in the event of any losses.

New Zealand Made

All Carats jewellery is made on location in our Vulcan Lane store an enviable location in Auckland’s fashion central. Carats has been located in this area since 1996 offering you the highest quality jewellery backed by our lifetime guarantee.

Conflict Free

Carats is committed to the principles and terms of the Kimberley Process. This is a joint international initiative designed to certify the origin of rough diamonds from sources which are free of conflict.